Big Island Coffee Roasters FAQs

• What are the hours and location of your cafe?

• Can you ship coffee subscriptions internationally?
• How do I add a one-time product to my subscription?
• How do I change my subscription, "Swap" a product, or update my grind or roast selections?
• How do I manage my subscriptions?
• How do I "Skip" a shipment?
• How do I update my Shipping Address, Billing Addresses, or Payment methods?
• How many coffees are in each shipment?

See all articles in Club & Subscription FAQs →

• What are Espresso Bites?
• Will Espresso Bites melt if shipped to my location? How do they typically ship?

• Are you hiring?
• Do you have a military discount?
• Do you have a storefront or cafe I can visit?
• Do you offer tours?
• Do you ship Internationally?
• I’m visiting Hawaii. Where can I purchase your coffees?
• Shipping Rates

See all articles in General FAQs →

• Are your coffees flavored?
• Are your Hawaiian coffees Organic, Fair Trade, or GMO?
• Do you carry K-cups, coffee pods or instant coffee?
• Do you carry light roast or blonde coffees?
• Do you have a low acidity coffee?
• Do you have gift cards?
• Do you sell green (unroasted) Hawaiian coffee?

See all articles in Our Coffees FAQs →

• How do I earn points and rewards for my purchases?
• Can I exchange my reward after I've redeemed it?
• Can I use multiple reward discount codes at checkout? Or use a reward discount code with another promo code?
• Do you have a referral program?
• How do I use a Free Product code?  Can I use it with my subscription?
• How do I earn points and rewards for my purchases?