How do I "Skip" a shipment?

First log in to your account, then click the Manage Subscriptions button to be taken to the subscription portal.

Locate the subscription(s) you'd like to skip from your list of subscriptions, and click the pertinent Manage Subscription button to see the full details of that subscription.  From here you see your Next Charge Date, Delivery Schedule, Shipping & Billing Information as well as a button to "Skip Shipment".  Simply click this and confirm you'd like to skip your upcoming shipment.

IF there is no SKIP SHIPMENT option, on Recharge, customer- subscription- Manage subscription- Move subscription!!!

That's it! If you have any questions at all, we're here to help and create a crazy-great experience of Hawaii's coffees for you.

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