First you must register for an account at bigislandcoffeeroasters.com/account. If you've already purchased a subscription but do not have an account, it's important that you use the same name and email address for your account as you used when you purchased your subscription, so the two can be linked.
After registering and creating a password for your account, you can manage your subscription through logging into BigIslandCoffeeRoasters.com/account and clicking the 'Manage Subscriptions' button.
If you're having trouble logging into your account, or receiving a "user not found" error, please contact customer service for assistance.