How can I add a one-time product to my subscription?

How to Add a One-Time Product to Your Subscription

Please note: These products cannot be added to your subscription. Adding them may result in removing and refunding a product in your order, or incurring a separate shipping free.

• Coffees that are sold for a limited period of time: This is because your subscription might process when that product is no longer available.
• Coffees that have limited roast dates. This is to ensure that you receive the limited coffee fresh, and that it is not held for your subscription
• Products with limited inventory

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For all other items, please first ensure you are logged into your account.

Method 1: Add From the Product Page

This is the easiest way if you are already Browse the store.

1. Go to the product page for the item you wish to add.
2. Instead of "Add to Cart," look for and select the "Add to your Subscription" button** (must be logged in to see this option).
3. The item will be added as a one-time purchase to your next scheduled subscription order.

Method 2: Add From Your Subscription Portal

Use this method if you are already managing your account.

1. Log in and navigate to your account page, then click on Manage Subscriptions.
2. You will see a section titled "You may also like" or a similar heading like "Featured Add-On Products".
3. Browse the carousel of available items.
4. Click the Add or Add to Order button for the product you want to include.

Important Notes:

• ** Not all products are available to be added as one-time items. If you cannot find the "Add to your Subscription" option, you may need to place a separate order for that product.
• If you have trouble adding items onto your subscription at any time, contact us at aloha@bigislandcoffeeroasters.com

For more information on managing your subscription, please read our How-To Guide.

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